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I would give the highest rating possible to Doctor Joy and her staff. I have been a patient for many years, and have never had a bad experience on my visits. Doctor Joy is highly competent, while being kind and caring at the same time. It's not easy to find someone like that to work on your teeth, but I think you'll be extremely pleased with the qualified service and care you receive. Give it a try!David D. 6/14/2018
I have been seeing Dr. Arend, and occasionally Dr. Rawley for over 15 years now. My kids for 14, and 12 years. My Husband's family has seen them, and Dr. Naughton before them, for their entire child hoods! It's a wonderful family office, where everyone remembers your name, and your history. The techs are so fun, and kind, but thorough with their cleaning. The office staff ( for us, Cindy and Amy) are wonderful, and always ready with a smile. Both Dr. Arend, and Dr. Rawley are both such down to earth, calm, happy dentists, who definitely have their patients' best interest and health in mind. I wish I could give them a higher score than 5 stars!!Amy W. 8/01/2017
I have been a patient of East Portland Dentistry for a very long time. I appreciate Dr. Joy and her staff's professionalism. No one looks forward to going to the dentist but I can say seeing Dr. Joy comes close.Patty H. 10/25/2016
I recently had an emergency tooth problem and was going out of town the next day. They fit me in that very day and were able to "get me by" until I returned. Great Service.
Thank you all for making dental care the best it can be.
Jim and I are long time patients of Dr. Joy's. We've always had a positive experience during treatments. She is very caring. She is very knowledgeable on all the latest treatments. Her assistants have always been compassionate as well. Amie and Cindy greet you with a friendly smile. They've even helped with insurance billing issues. We'd definitely recommend East Portland Dentistry!Linda S. 10/19/2016
I was referred to Dr. Joy over 15 years ago. I love this office so much I have referred dozens of friends and family. My Daughter started seeing Dr. Rawley and loves her as well. The office staff are friendly and engaging as well as organized and professional and always there to help with insurance questions or emergency dental problems.Angela A. 10/18/2016
Like any good rational child, I was frightened of going to the dentist (well into my mid-twenties) until I started seeing Doctor Joy, Nancy, and all the rest at East Portland Dentistry. In all the time I've gone there, nearly a decade at this point, I have yet to have a negative interaction, and I always have the feeling that they are on my side.Kevin S. 10/13/2016
Now I'm not as nervous about seeing the dentist, because I know I'll get practical counsel regarding my long-term oral health, help navigating insurance nonsense, and I'll get a chance to understand what's happening in my mouth: from a patient and knowledgeable staff who want me to feel comfortable, and care about the work they do.
Thanks East Portland Dentistry!
Have never searched for a dentist until it was a near emergency. Let's just say I don't have a Hollywood Smile. Just such an emergency presented itself and two people from work highly recommended Dr. Joy.Lisa Q. 8/23/2016
"Whatever," I thought, "they're all the same..."
Couldn't have been more wrong in my life! From the moment Cindy checked me in at the front desk with a SMILE, to the assistant in the dental chair to Dr. Joy herself, I thought, "What the hell have I been worrying about?!"
She discussed the problem, the procedure and options. Wow, customer service and I'm a new patient...go figure?
The procedure was PAINLESS and Dr. Joy was a gem the entire process; calm voice, never rushed and focused on me...
As I high-fived my way to the front desk, Cindy had all the paperwork ready and discussed financial options.
Sitting in my car in the parking lot, I thought, this was the best dental visit I've ever had, bar-none, hands-down, God's honest truth!
They took the time to learn about my concerns and treated me like I was important.
They cared, genuinely.
Anybody looking for a superb dental practice? Go no further than Dr. Joy Arend and her staff. Like a good recipe, this deserves sharing!
My husband and I have been patients of Dr. Joy's for years. We have always received excellent care, and she and her staff are very personable as well as professional. I referred my mom to Dr. Joy for some extensive work and she was thrilled with the results. I had the chance to see Dr. Rawley once when Dr. Joy was out of town & she was wonderful as well. Can't say enough good things about this practice!!Lynn H. 8/22/2016
For years, my mother and I have been well taken care of by Dr. Joy, Debbie, and Mindy, Amie, and Cindy. When my mother was in a rehab place after a fall and couldn't get to the office, Dr. Joy came to her. We feel loved by all the staff. They treat my mother like family. I appreciate their care more than I can say.Carol B. 8/22/2016